Decreasing Ambiguity in Resilient Supply Chains. A Guideline of Organizational Complexity for Contemporary Supply Chains

Artur Swierczek, University of Economics in Katowice

ABSTRACT
The paper seeks to investigate ambiguity as a driver of organizational complexity in resilient supply chains. The theoretical part of the paper is followed by the findings of empirical study demonstrating the maturity of contemporary supply chains to decrease ambiguity. The conclusions of the study offer some insights into the characteristics of analyzed supply chains and provide a practical guidance to operate as a resilient organization.

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Updated 02/21/2015