| This study sought to fill the gap in the literature on the relationships among diversity, communication and verbal miscommunication in culturally diverse work groups to discern the salient antecedents of verbal miscommunication in these work. Data were collected from individuals employed at culturally diverse organizations across the U.S. Exploratory factor analysis and multiple regression analysis were used to test hypotheses Study findings identified the most salient antecedents of miscommunication in culturally diverse work groups: Societal-level cultural values, individual level cultural values, and communication openness. |
Updated 02/21/2015