| MK3 -> Consumer Behavior | ||
| Time: 9:10AM to 10:40 AM on Saturday, July 13 | ||
| Place: Palma II | ||
| Session Chair: David Di Zhang, University of Saskatchewan | ||
| Customer Engagement and Service Innovation for Insurance Companies | ||
| by: | Ja-Shen Chen, Yuan Ze University (Corresponding) | |
| Hua-Hung Robin Weng, Yuan Ze University | ||
| Chao-Lun Huang, Yuan Ze University | ||
| Expectation Level of Real Estate Buyers Considering Real Estate Factors: The Case of Slovenia and Japan | ||
| by: | Bojan Grum, Nova Gorica (Corresponding) | |
| Darja Kobal Grum, Ljubljana | ||
| Service Competition and Top Service Designers: Impacts on Price and Quality | ||
| by: | Seung Jun Lee, Texas A&M University | |
| Gregory Heim, Texas A & M University (Corresponding) | ||
Updated 07/09/2013