| Service is the backbone of developed nations and constitutes approximately 90% of their GNP. Most professional persons, such as physicians, lawyers, and educators are actually service providers, because service is core to their everyday activities. Moreover, practically all business, governmental, and educational endeavors actually provide service, as do most products and social activities. This paper takes the view that service is the main driving force behind modern society, and builds on the groundbreaking work of Adams, Mill, Jevons, and Fawcett and explores how the knowledge of service principles can serve as the basis of a complex civilization. |
Updated 02/23/2014